Earrings Gallary
Simple but Eye Catching-Buy Now-Turn Heads
Frequently Asked Questions-(FAQs)
1. How long does jewelry delivery take in Pakistan?
We deliver across Pakistan in 2–5 working days for major cities like Karachi, Lahore, and Islamabad. It may take us up to 7 days in remote areas.
2. Do you offer Cash on Delivery (COD) for jewelry?
Yes, we offer Cash on Delivery (COD) nationwide.
3. What is your store’s Return & Exchange Policy?
You can raise a request for return or exchange within 3 days of delivery to make it eligible. Products must be unworn and in original packaging. You also need to share the proof of invoice and order number.
4. Can I cancel my order for any reason after placing it with your store?
Yes, you can, but before it is dispatched. Once shipped, you can request an exchange under our Return & Exchange Policy.
5. Do you provide refunds or only store credit?
Taking care of our valued customers, we offer exchanges or store credit for some genuine reasons. In case of damaged or wrong items, a refund may be issued after verification. However, My Lookz reserves the right to deny the return or exchange.
6. Does artificial jewelry tarnish or lose color?
Yes, all the artificial and plated jewelry may tarnish if exposed to water, perfume, sweat, or chemicals. It needs proper care to extend its shine and beauty.
7. How can I keep my artificial jewelry looking new and durable?
We recommend the following steps:
- Keep the jewelry away from perfume, sprays, or water directly
- Store in a safe and dry pouch or box after use
- Gently clean with a soft cloth to maintain shine
8. Do you ship jewelry outside Pakistan?
Currently, My Lookz delivers within Pakistan only. Reach us directly for special international requests.
9. What if my jewelry arrives damaged or incorrect?
You need to report the issue within 24 hours with photos/videos on our given WhatsApp or email. Our team will arrange a free exchange or store credit after verification.
